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WHAT WE CAN LEARN ABOUT CRISIS COMMUNICATION FROM FACEBOOK’S BETRAYAL

In the book Lean In, Sheryl Sandberg asks, “What would you do if you weren’t afraid?” addressing the self-doubts that hold many women back. Unfortunately, at this moment Sheryl seems very afraid. How ironic that the “mother” of the Lean In movement has chosen to remain silent during Facebook’s present crisis. Sandberg’s silence is surprising because … Read More

ROCK, PAPER, SCISSORS: USING A GAMING STRATEGY TO PREPARE YOUR REMARKS

If you’ve ever attended a retreat with icebreakers, you might have enjoyed a game of Rock, Paper, Scissors which is a hand game usually played between two people. At the count of three, the players simultaneously form one of three possible shapes with an outstretched hand. Each shape represents either a “rock,” “paper,” or “scissors.” It might seem … Read More

The Likability Penalty – Part 1

The most common reason given by registered voters for not voting on Election Day, Tuesday November 7, 2017, was that they didn’t like the candidates. Hillary Clinton should have won the Presidency and made history as the first woman President of the United States. Candidate Clinton had a killer resume: Secretary of State, two terms as … Read More

Rising to the Occasion: Stressed but Ready to Speak Up!

The dictionary defines “rising to the occasion” as showing that “you have the courage and wits to deal with a difficult situation successfully.” In these contentious times, speaking up to express an opinion can become a difficult situation. From congregations to campuses, friends, colleagues, couples, and even whole families have felt deep divisions after the Presidential … Read More

Present yourself “on air”: What makes a good interview?

Do you have a new project or product that would be interesting to clients, customers, subscribers, or investors? An interview-whether via podcast or during a studio interview-is a great way to get the word out, but prepare yourself. You’re not saying “yes” to having a casual conversation. Good interviewers such as Terry Gross (Fresh Air) and … Read More

Campaigns make the Candidates Face it!

Republican Presidential Candidate Donald Trump raised eyebrows when he ridiculed opponent Carly Fiorina’s face in an interview with Rolling Stone. “Look at that face. Would anyone vote for that?” he was quoted as saying. Trump later massaged the situation by maintaining he had not criticized her appearance, saying he was actually referring to her “persona.”[1] He … Read More

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